Shanghai Gokai Industry Co,.Ltd.
Call Us: +86-18918606548
You are here: Home » FAQ » FAQ

FAQ Category

FAQ

  • Q Are you factory or trading company?

    A
    We are a professional manufacturer with 12 years in this field.We are integrated with factory and trader.
  • Q What is your terms of delivery?

    A EXW,FOB, CFR, CIF, ,DDU,DDP (according to clients request)
  • Q What is your terms of payment?

    A
    T/T, L/C at sight, Paypal, Western Union
  • Q What is your currency?

    A USD / CNY / EUR / GBP / CAD / AUD / SGD / JPY / HKD
  • Q How about your delivery time?

    A
    About 10-30days, depending on our production schedule and your order details.
  • Q Do you have the inspector checker?

    A
    Yes we have the inspector. They lived in the factory and checking from the material to goods, we check and take photos during all production.
  • Q Do you provide samples, free or extra?

    A Samples are free, but the freight needs to be paid at your side.
  • Q How can i get the best price?

    A Please provide the product details for your needs so that I can give you the best offer in the first time. Any design and further needs can be communicated to us later in WhatsApp, WeChat, Skype, Mail and other channels. Confirm the price.
  • Q What's your MOQ?

    A MOQ is 1 ton. Different thickness and moq different.
  • Q How do you pack it?

    A
    PE film or kraft paper ,then  plastic bag ,carton box ,wood pallet  etc.
  • Q Is factory visit or inspection acceptable?

    A Yes,factory visit is always welcomed and inspection like third-party inspection okay. 
  • Q How much can be loaded in a full container?

    A
    20ft container, with pallet, load about 16-21 tons, without pallet, load about 20-24 tons 
    40ft container, load about 26 tons.
    The number of containers is slightly different for different products.
  • Q What is the process of an order?

    A Send your detailed request→Design for you→ Confirm quotation & make payment →Mold test→Making samples→Samples test(Approval)→Mass production→Quantity checking→Packing→Delivery→After Service→Repeat Order...
  • Q What’s the shipment method?

    A It can be Ocean Shipping, Airlift and Express (EMS, UPS, DHL, TNT, and FEDEX). So before placing order, please contact us to confirm your preferred shipment method.
  • Q Do you attend any expo?

    A
    Yes, usually we attend sign expos in Shanghai twice in a year (one in March and the other in September). And we attended SGI Dubai, Fespa Europe, etc. In future we will add China Import and Export Fair (Canton Fair) into our exhibition list, also some international expos which will be hold in different countries.
  • Q How about the after-sale service?

    A If there has any quality problems when you receive our products, show us photos and after discussing we will afford the lost from next order.

Contact us

Home

Call Us: +86-21-56561003

 2021 Shanghai Gokai Industry Co,.Ltd. All rights reserved.